1.1 – Friendly Manager means the online member portal utilised to register and access the Stripe payment gateway.
1.2 – Stripe means the payment gateway used to make payment for products and services via Friendly Manager.
1.3 – Analyticom – means Analyticom, the official national registration system provider for WaiBOP, and provider of MyCOMET – which Friendly Manager connects to to adminster NZ Football player information.
1.5 – Membership means any subscription based activity.
1.6 – Fees means the costs and/or additional fees which may be payable for the use of Payment Services.
1.7 – Online EFTPOS refers to the method of payment directly from a mobile banking app.
1.8 – Payment Services means Friendly Manager and Stripe.
2.1 – Payment can be made via Credit / Debit card; Online EFTPOS (ASB and Cooperative Bank customers only); Cheque; Direct debit into Ōmokoroa FC’s bank account.
2.2 – Ōmokoroa FC is a New Zealand based organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.
2.3 – We may charge a Fee as advertised via Payment Services for their use.
- Use of Payment Services
3.1 – You agree to not use FRIENDLY MANAGER for any improper, injurious, offensive or unlawful purpose.
3.2 – You will pay all Fees payable for the Payment Services at the time of online transaction by credit credit or Online EFTPOS. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.
3.3 – If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.
3.4 – Upon commencing a transaction through FRIENDLY MANAGER you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.
4.1 Ōmokoroa Football Club has a registration fee refund policy. Ōmokoroa FC has a strict policy relating to fee refunds. For example, Ōmokoroa FC may not refund a registration fee simply because you have changed your mind, or do not like the team you have been selected for.
4.2 Senior, Junior and Youth Refund Policy
4.2.1 If the club is unable to place a player into a team, a full refund is available. This however does not mean the specific team that you may want to play in.
4.2.2 If for some reason you decide not to play more than one week before the season starts, a refund will be made less a $40 administration fee.
4.2.3 Should you decide not to play more than one week before the season starts, then a 50% refund will be made.
4.2.4 If you decide not to play after one week before the season starts, then no refund will be made available.
4.2.5 The club president will use their discretion in the case of an injury preventing a player from playing. The probable outcome will be a credit on the player’s fees for the following season.
4.2.6 A refund will also be considered in extreme circumstances – after consultation with of the Club president, treasurer, or relevant committee member.
- Shipping & Delivery Policy
5.1 – Any merchandise deliveries are managed in accordance with Ōmokoroa FC Terms and Conditions.
6.1 – SSL protocol (2048-bit) is used to encrypt all data transferred over the network. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send through Friendly Manager (including credit card information) may be read or intercepted by others, even where Friendly Manager, Stripe is stated as being secure. Neither we or Stripe shall have any liability for the interception or ‘hacking’ of data through the any of the aforementioned services by unauthorised third parties.
- Limitation of Liability
7.1 – We accept no liability or responsiblity for the refusal or reversal of payments which are matters between you and your credit card provider.
7.2 – We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.